Privacy

The protection of your personal data when it is collected, processed and used during your visit to our website is important to us. Your data is protected in accordance with legal regulations. Below you will find information on what data is collected during your visit to our website and how it is used:

1. collection and processing of data
1.1 Every access to our website and every retrieval of a file stored on the site is logged. Our provider (or the computer centre in which the website is hosted) collects the information provided by your internet provider: in particular the name of the website, the date/time of access, the amount of data transferred, the IP address assigned to you, the HTTP status code, information about the browser and operating system you are using, and in some cases the so-called "referrer" (the source page from which you came to the current website or file). If this is carried out automatically by the web host, it is only analysed for statistical purposes, whereby the individual user remains anonymous. The collection of this data is also necessary in order to be able to trace (possible) misuse and therefore serves as legal protection.

Matomo
We measure the statistical evaluation and analysis of the performance and usage behaviour of people on our website using Matomo Analytics from Innocraft Ltd. "Matomo" was selected as a better and more secure replacement for Google Analytics. This means that the necessary data collected by Matomo remains within the European area.

Matomo is an open source tool for analysing the behaviour of our website visitors in order to continuously improve the user-friendliness of our websites.
EU representation of Innocraft Ltd:
ePrivacy Holding GmbH
represented by Prof. Dr Christoph Bauer
Burchardstraße 14, 20095 Hamburg, Germany

The data is also collected and analysed anonymously for statistical purposes using Matomo Analytics. The user's IP address is automatically truncated so that it is no longer possible to draw conclusions about individual persons. The anonymisation is carried out by masking 2 bytes of the visitor IP, which means that it is no longer possible to clearly assign the data collected to a specific IP address.

Matomo Analytics uses so-called "cookies", text files that are stored on your computer and enable your use of this website to be analysed. The information generated by the cookie about your use of this website is transmitted to a Matomo Analytics server in the EU and stored there (data traffic from the EU remains in the EU). See Matomo's privacy policy here: matomo.org/matomo-cloud-privacy-policy/)).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Matomo Analytics in the manner and for the purposes set out above.

You can prevent the collection of data generated by cookies and related to your use of the website (including your IP address) to Matomo Analytics and the processing of this data by Matomo Analytics by selecting the opt-out here.

Matomo Opt-out

1.2 Further personal data is collected when you
- register as a user on a MED TRUST website,
- send contact enquiries via the form on a MED TRUST website,
- use the wish list or shopping basket on a MED TRUST website, or
- place orders via a MED TRUST web shop
- have subscribed to a MED TRUST newsletter.

This data is stored by MED TRUST and, if necessary, transmitted exclusively to enable MED TRUST to fulfil a contract or because you have consented to the processing and transmission of your personal data by MED TRUST. Failure to provide personal data would mean that the extended functionality of the MED TRUST website, which is described below, could not be provided at all or only to a limited extent.

3. Google custom search
This website uses the "Google Custom Search" component ("Google custom search") from Google Inc. ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA as a central search service. The integrated search service enables a full-text search for content on our website. Access to this search function is possible via a search box integrated in the header of the individual web pages. By entering a search term in the search box and pressing the enter key or the search icon (magnifying glass symbol), you activate the search function and the search results page is called up, which loads the corresponding search results from Google using a plugin provided by Google. The use of the search function provided by Google involves a dynamic transfer of data by Google to the search results page. In principle, no data is transferred to Google when you access the pages of our website in which Google Custom Search is integrated. Data is only transferred to Google after you have activated the search box, started a full-text search and called up the search results page. By using the search function within the search results page, data of the respective user is also transmitted to Google at the same time. By using the full-text search and calling up the search results page, you consent to the use of the Google search service and thus also to the transfer of data to the Google service. Your IP address is always required to display the content, because without the IP address Google would not be able to send the content to your browser. If you are logged in to Google at the same time, Google is able to assign the information directly to your user profile. You should log out to avoid the collection of profile information about you. You can find more data protection information about Google at policies.google.com/privacy

4. Google maps
MED TRUST uses the embed function: this places the interactive map of our company location on the website with a simple HTTP request. The embed function enables the map to be called up directly and interactively on our website.

5 Processing of personal data by MED TRUST:

5.1. If you register as a user on the MED TRUST website, MED TRUST will process your name, title (including your gender and information as to whether you are a natural or legal person), e-mail address, company name, telephone number, address, delivery address including the name or designation of the recipient of the delivery, whether you are a natural or legal person and whether you are a natural or legal person for the purposes of providing extended functionality on the MED TRUST website, notepad, order management and ordering the newsletter, whether you are a natural or legal person), e-mail address, company name, telephone number, address, delivery address including the name or designation of the recipient of the delivery, whether or not you wish to receive a newsletter from MED TRUST, (self-chosen) password and whether or not you have agreed to MED TRUST's General Terms and Conditions.

By ticking the checkbox "I consent to the processing of my personal data in accordance with MED TRUST's privacy policy" when you register on a MED TRUST website, you consent to this data processing. You can revoke your consent at any time without giving reasons by e-mail to office@medtrust.at or by letter to MED TRUST Handelsgesm.b.H., Gewerbepark 10, 7221 Marz, Austria.

5.2 If you send enquiries or messages to MED TRUST using the contact form on a MED TRUST website, MED TRUST will process your name, title (including your gender and information as to whether you are a natural or legal person), e-mail address, company name, telephone number, address, your message, the person at MED TRUST dealing with your enquiry and any further correspondence with you in this connection for the purpose of processing your enquiry. To combat misuse, MED TRUST also processes the time of sending (date, time) of your message, the IP address of the device used to send the message and the information as to whether the security code of the contact form matches correctly; in this context - namely combating misuse - processing is also necessary to protect the legitimate interests of MED TRUST.

By confirming the checkbox "I consent to the processing of my personal data in accordance with MED TRUST's privacy policy" below the contact form, you consent to this data processing. You can revoke your consent at any time without giving reasons by e-mail to office@medtrust.at or by letter to MED TRUST Handelsgesm.b.H., Gewerbepark 10, 7221 Marz, Austria.

5.3 If you use the wish list or the shopping basket on a MED TRUST website, MED TRUST will process the name, description and price of the selected product in addition to the data specified in 5.1 in order to provide you with the wish list functionality, and in the case of the shopping basket, the number of products that you have placed on your wish list or in the shopping basket.

5.4 The data protection information regarding the use of the ordering system on the MED TRUST website can be found in the General Terms and Conditions of MED TRUST. The provision of the data described there is necessary for the conclusion of the contract; failure to provide such data may result in the processing of the order being made more difficult or even prevented. MED TRUST may also potentially process health data (in particular in connection with the products ordered) for the purpose stated in Section 11.1. of the General Terms and Conditions (contract processing and preservation of evidence). By ticking the checkbox "I consent to the processing of my personal data in accordance with MED TRUST's privacy policy" when placing your order, you consent to this data processing. You can revoke your consent at any time without giving reasons by e-mail to office@medtrust.at or by letter to MED TRUST Handelsgesm.b.H., Gewerbepark 10, 7221 Marz, Austria.

5.5 If you subscribe to MED TRUST's newsletter service using the registration form on a MED TRUST website, MED TRUST will process your e-mail address for the purpose of processing your registration and regularly sending the newsletter, and in some cases also your name, title (including your gender and information as to whether you are a natural or legal person), company name, telephone number, address, your message, the MED TRUST employee dealing with your enquiry and any other correspondence with you in this connection. To combat misuse, MED TRUST also processes the time of sending (date, time) of your message, the IP address of the device used to send the message and the information as to whether the security code of the contact form matches correctly; in this context - namely combating misuse - processing is also necessary to protect the legitimate interests of MED TRUST. MED TRUST sends the newsletter via 1Tool (see here the privacy policy of 1tool (https://www.1tool.com/kontakt/datenschutzerklaerung/), or via Brevo (see here the privacy policy of Brevo (https://www.brevo.com/de/legal/privacypolicy/).

By confirming the checkbox "I consent to the processing of my personal data in accordance with MED TRUST's privacy policy". You can revoke your consent at any time without giving reasons by e-mail to office@medtrust.at or by letter to MED TRUST Handelsgesm.b.H., Gewerbepark 10, 7221 Marz, Austria.

6. Cookies
With the help of so-called "cookies", information on a website can be customised to your needs. Cookies are small files that contain information that enables us to recognise you when you visit pages on our website. This is necessary for certain functionalities of our website, such as the shopping basket. In order to offer you the greatest possible shopping convenience, MED TRUST uses so-called "persistent cookies." These have a lifespan of only a few hours in order to fulfil the storage limitation principle.

7 Your rights as a data subject: right to information, cancellation and deletion
Upon written request, we will be happy to inform you about the personal data stored about you. In order to avoid misuse, we request that you provide MED TRUST with suitable proof of your identity, such as a valid photo ID. If your personal data is stored on the basis of your consent and there is no other legal reason and no legal obligation to continue processing your data, such as in the context of legal proceedings or due to tax regulations, we will delete it immediately after you withdraw your consent. You also have the right to rectification of your personal data, to restriction of processing, to data portability and the right to object to the processing of your personal data on grounds relating to your particular situation.

8. Security notice
We make every effort to take all technical and organisational measures to store your personal data in such a way that it is not accessible to third parties. We cannot guarantee complete data security when communicating by e-mail, so we recommend that you send confidential information by post.

9. Data protection officer
You can contact the data protection officer c/o MED TRUST (see address below) or by e-mail (datenschutz@medtrust.at).

10. Recipient
At MED TRUST, your data is received by those departments or employees who require it for the data processing described above

11 Automated decision-making/profiling
MED TRUST does not engage in automated decision-making/profiling.

12. right of appeal
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal data infringes Regulation (EU) 2016/679 (General Data Protection Regulation); in Austria, this is the data protection authority.

9. Responsible
MED TRUST Handelsges.m.b.H.
Gewerbepark 10
7221 Marz
Österreich
Tel: 02626 / 64 190
Fax: 02626 / 64 190 - 77
e-mail: office@medtrust.at

Januar 2025